Air-Travel Satisfaction Down


Although droves of people are taking to the sky in record numbers, many say they are dissatisfied with their overall air travel experience.  The annual Air Travelers in America survey claims dissatisfaction among flight-goers surged to 19% in 2017.  The increased displeasure isn't shocking to travel experts who cite increasingly crowded flights, lower airfares and several high-profile airline incidents where passengers disputed actions taken by flight crews.  

Some airlines are revamping policies for oversold flights.

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